Terms & Conditions

Payment and Shipping

Shipping policy

United Kingdom:

We offer free UK delivery on all orders over £50. Delivery is usually within 1-2 working days.

If your parcel is returned to us due to courier issues or unpaid customs fees, we will hold it for 14 days. If re-delivery is not arranged and paid for during this time, you will automatically be refunded the total of your order minus shipping fees.

International Delivery:

The price varies depending on your country. Your total shipping price will be calculated at the checkout. Please note: import fees and customs charges may be applicable.

Customs and import duty:

Parcels sent outside of the UK may be subject to customs charges and import duties; these charges are made when the parcel reaches the destination country. We advise that you check with your local customs before importing anything into your country that may be stopped or have charges applied at customs. Mycology Nutrition will not be liable for charges in the case of your shipment being stopped, charged for or disposed of at customs.


What payment methods do you offer?

We accept all major credit and debit cards, including American Express. We also accept ApplePay, GooglePay and ShopPay.

Stock availability

We endeavour to keep our products well stocked, however, inevitably there will be items that sell out quicker than anticipated. Should you require a product urgently that is out of stock, please contact our sales team and we will attempt to give you an update on when the product is likely to be in stock again. Alternatively, please contact your healthcare practitioner to see whether an alternative product may be available from us that can also meet your requirements.